Legal notice
Website Operator
Trading name: True Goods Mall
Business type: Independently operated online retailer
Country of operation: United States
Website: https://truegoodsmall.com
Customer service email: support@truegoodsmall.com
Purpose of This Website
True Goods Mall operates this website for the online sale of consumer products to customers within the United States. The store does not currently accept or ship orders outside the United States.
Website Platform
This online store is hosted using Shopify. Payment processing, analytics, fulfillment, shipping, and other operational services may be provided by independent third-party service providers.
Product and Website Information
True Goods Mall makes reasonable efforts to ensure that product descriptions, prices, photographs, availability, delivery estimates, and other website information are accurate.
Minor differences in product color, appearance, dimensions, packaging, or presentation may occur because of screen settings, manufacturing updates, or production batches.
Obvious errors may be corrected when discovered. If an error materially affects an order, the customer will be contacted and offered an appropriate correction or refund.
Intellectual Property
Unless otherwise indicated, website text, branding, graphics, layout, product presentation, photographs, videos, and other original content are owned by or licensed to True Goods Mall and are protected by applicable intellectual property laws.
No content may be reproduced, distributed, modified, or used commercially without prior written authorization.
Third-Party Rights
Product names, trademarks, logos, and other intellectual property belonging to third parties remain the property of their respective owners. Their appearance on this website does not imply sponsorship or endorsement unless expressly stated.
External Links
This website may contain links to independent third-party websites. True Goods Mall does not control and is not responsible for the content, availability, security, or privacy practices of those websites.
Consumer Rights
Nothing in this Legal Notice, the Terms of Service, or any other store policy excludes or limits consumer rights that cannot legally be excluded under applicable United States federal or state law.
Electronic Communications
Legal notices, customer complaints, intellectual-property concerns, and other formal communications may be sent by email to support@truegoodsmall.com.
Please include sufficient information to identify the issue and allow us to respond. Customer service inquiries are normally answered within 1–2 business days.
Changes to This Notice
True Goods Mall may update this Legal Notice when store information, services, or legal requirements change. The current version will be published on this page with its effective date.